Health System Support Management (HSSM)

Health System Support Management — MMTC

Course Overview

The Health System Support Management (HSSM) program prepares students to support the day-to-day running of hospitals, clinics and other health facilities. It builds practical competence in patient support services, health facility operations, record keeping, infection prevention and workplace coordination, and gives graduates the skills to work effectively within Kenya's health system.

Level 6Diploma

1.5 YearsDuration

Full-TimeMode of Study

TVET CDACCExamining Body

What You Will Learn

Basic patient care, hygiene and comfort support

Assisting in wards and outpatient units

Medical record keeping and documentation

Infection prevention and control

Supporting laboratory and diagnostic services

Communication, teamwork and health facility coordination

Training follows the competency-based approach of TVET CDACC, combining classroom learning with practical skills assessment.

Programme Details

Level 6

Diploma in Health System Support Management

1.5 Years

Entry Requirements

KCSE Mean Grade C− (Minus), or
Health Services Support (HSS) Level 5 qualification (TVET CDACC)

Examining Body: TVET CDACC

Career Opportunities

Work Settings

Public and private hospitals
Clinics and health centres
Laboratories and diagnostic facilities
NGOs and community health programs
County and national healthcare institutions

Career Roles

Health Service Support Officer
Health Service Coordinator
Patient Care Coordinator
Medical Administrative Assistant
Health Care Assistant
Clinical Support Specialist

Why Study Health System Support Management at MMTC?

Clear Career Pathway

Progress directly from HSS Level 5 into the Level 6 diploma.

Practical Focus

Learn workplace procedures and applied skills you can use from your first day on the job.

Experienced Instructors

Learn from instructors with deep expertise in healthcare and health services.

Flexible Payment Plan

Structured payment options to make quality training accessible to all students.

Frequently Asked Questions

Health System Support Management is a TVET CDACC qualification that trains you to support the smooth running of health facilities. It covers patient support services, record keeping, infection prevention, laboratory and diagnostic support, and coordination within the health team.

You need a KCSE Mean Grade of C− (Minus), or a Health Services Support (HSS) Level 5 qualification from TVET CDACC.

The programme takes 1.5 years and is examined by TVET CDACC.

Graduates can work in hospitals, clinics, health centres, laboratories and NGOs in roles such as Health Service Support Officer, Health Service Coordinator, Patient Care Coordinator, Medical Administrative Assistant, Health Care Assistant and Clinical Support Specialist. Some positions may require further experience, registration or licensing.

Start Your Journey in Health System Support Management

Apply today or contact our admissions office for more information on joining the HSSM program at MMTC.

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