Health Service Support

Health Service Support Course in Kenya | HSS Level 5 & Diploma Level 6 at MMTC

Course Overview

Start your journey into the healthcare industry with the Health Service Support (HSS) course at Macmillan Medical Training College. This practical, career-focused program equips students with essential healthcare support skills needed in hospitals, clinics, hospices, rehabilitation centers, and home-based care environments, combining classroom instruction, practical skills training, and clinical exposure.

Level 5 & 6Course Levels

1 – 1.5 YearsDuration

Full-TimeMode of Study

TVET-CDACCAccreditation

What Students Gain Practical Exposure In

Patient hygiene and support

Infection prevention and control

First aid and emergency response

Medical terminology

Hospital housekeeping procedures

Outpatient and inpatient support services

Community healthcare support

Healthcare communication skills

Medical ethics and professionalism

The course prepares graduates to support nurses, doctors, caregivers, and other healthcare professionals in both public and private healthcare facilities.

Course Levels

Level 5

Certificate in Health Service Support

1 Year

Entry Requirements

KCSE Mean Grade D (Plain) and above

Focus Areas

Patient care assistance and sanitation
Infection control and first aid
Hospital support procedures

Level 6

Diploma in Health Service Support

1.5 Years

Entry Requirements

KCSE Mean Grade C− (Minus)

Core Units

First Aid Services Infection Prevention & Control Common Diseases Medical Terminology Medical-Legal Ethics Organization of Health Facilities Hospital Housekeeping Outpatient & Inpatient Support Communication Skills Occupational Health & Safety Digital Literacy Employability Skills

Accreditation & Professional Recognition

Licensing Body

Kenya Health Professional Oversight Authority

KHPOA

Examining Body

Technical and Vocational Education and Training

TVET-CDACC

Career Opportunities

Work Settings

Hospitals and clinics
Rehabilitation centers
Home-based care
NGOs and community health programs
Elderly care facilities

Career Roles

Hospital Support Staff
Patient Care Assistant
Ward Assistant
Home-Based Care Aide
Community Health Support Worker
Healthcare Assistant

Further Education Pathways

Community Health
Public Health
Nursing pathways
Health Records & Information Technology
Healthcare Administration
Emergency Medical Training

Why Choose This Course at MMTC?

Practical Hands-On Training

Students train using practical healthcare simulations and real clinical exposure to build confidence and industry-ready skills.

TVET-CDACC Accredited

The program is examined and certified by TVET-CDACC and aligned with Kenya's healthcare training standards.

Clinical Attachment Opportunities

Access to hospital and healthcare facility attachments gives students real-world experience.

Experienced Healthcare Trainers

Learn from qualified healthcare professionals with practical industry experience.

Affordable & Flexible Payment

Accessible tuition structures and flexible payment plans for students from different backgrounds.

High Employability

Healthcare support professionals are increasingly needed across hospitals, clinics, and community programs.

Study Locations

Nairobi

Main Campus

Our main campus with access to multiple clinical partner hospitals across the city.

Mombasa

Coast Campus

Serving the Coast region with access to leading hospital facilities in Mombasa.

Nakuru

Rift Valley Campus

Strategically located to serve students from the Rift Valley and surrounding counties.

Eldoret

North Rift Campus

Serving students from North Rift and Western Kenya with qualified trainers on-site.

Frequently Asked Questions

Yes. Healthcare support professionals are increasingly needed in hospitals, clinics, home-based care, rehabilitation centers, and community healthcare programs across Kenya.

Certificate Level 5 requires KCSE D Plain while Diploma Level 6 requires KCSE C− (Minus).

The Certificate Level takes 1 year while the Diploma Level takes 1.5 years.

Yes, at MMTC the course is examined by TVET-CDACC and aligned with Kenya healthcare training standards.

The course provides practical healthcare support skills that can support local and international healthcare employment pathways, depending on country-specific requirements.

Start Your Healthcare Career Today

Apply today or contact our admissions office for more information on joining the Health Service Support program.

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